Mon - Fri: 9 am - 6 pm | Sat: 11 am - 5 pm | Sun - Closed
info@familycaremedicalcenter.ca
Unit 101, 11611 107 Ave Nw, Edmonton, AB T5H 0P9
Mon - Fri: 9 am - 6 pm | Sat: 11 am - 5 pm | Sun - Closed
info@familycaremedicalcenter.ca
Unit 101, 11611 107 Ave Nw, Edmonton, AB T5H 0P9
Family Care Medical Center
Email: info@familycaremedicalcenter.ca
Family Care Medical Center (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services.
We may collect the following types of personal information:
Personal Identifiable Information (PII): Name, email address, phone number, mailing address, date of birth, and any other details you provide.
Health Information: Medical history, treatment details, and other relevant health-related data as required for our services.
Payment Information: Billing details, credit/debit card information, and insurance details for processing payments.
Communication Data: Information collected through SMS, email, and other correspondence.
Technical Information: IP address, browser type, device information, and usage patterns when you visit our website.
We may use the collected information for:
Providing healthcare services and managing patient records.
Scheduling appointments and sending appointment reminders.
Processing payments and insurance claims.
Improving our services and website functionality.
Responding to inquiries and customer support requests.
Sending promotional and marketing communications (with your consent). Complying with legal and regulatory obligations.
By providing your phone number, you consent to receive SMS messages from Family Care Medical Center regarding:
Appointment confirmations, reminders, and follow-ups.Important health-related notifications.
Billing and payment reminders.
Promotional and informational messages (only with your explicit opt-in consent). Opting Out: You can opt out of SMS communications at any time by replying
“STOP” to any message or contacting us at info@familycaremedicalcenter.ca
We do not sell, rent, or trade your personal information. However, we may share your data with:
Healthcare providers involved in your care.
Third-party service providers assisting with operations (e.g., billing, appointment scheduling, and IT support).
Legal and regulatory authorities if required by law.
Business partners with your explicit consent.
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
You have the following rights regarding your personal information:
Access, update, or correct your information.Request deletion of your data, subject to legal obligations.Withdraw consent for marketing and SMS communications.Request a copy of your records.
To exercise any of these rights, please contact us at info@familycaremedicalcenter.ca